Customer Service Officer

Employment Details
Date Added: 31-Mar-2021
Closing Date: 18-Apr-2021 12:00 AM

Level 4: $60,046.23 - $76,395.57 - Permanent Full Time

This position reports directly to the Administration Manager and is responsible for the delivery of a comprehensive range of high quality, integrated Council services to customers via the counter, over the telephone or email, ensuring excellent service.


  • Demonstrated ability to meet the positions key responsibilities;
  • Current NT Drivers Licence;
  • Sound written and verbal communication skills;
  • Experience in Microsoft Officer products and packages;
  • High-Level customer service experience;
  • Experience in managing and positively engaging a team environment;
  • Ability to understand various legislations, statutory obligation and Council policies in order to make informed decisions;
  • Demonstrated experience and ability to deliver good outcomes;
  • Extensive knowledge and skills gained through on-the-job training;
  • Minimum experience of 2 years in a similar or related role.

Download the position description here

Applications Close 18 April 2021

For your application to be considered you must apply through the below form

= Required Fields
Have you been previously employed with Katherine Town Council? *
Do you have the rights to work in Australia? *
Would you be willing to undertake a police check? *



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