Library Officer

30 hours per week | Tuesday to Friday & Saturday mornings | Permanent Part-time Position

Katherine Town Council
Katherine, Northern Territory

Help connect our community through learning, literacy and exceptional customer service.

Katherine Town Council is seeking an enthusiastic and community-focused Library Officer to join our Community Relations team.

If you enjoy working with people, love books and learning, and are passionate about providing outstanding customer service, we'd love to hear from you.

As a Library Officer, you'll help create a welcoming, inclusive and engaging environment for residents and visitors while supporting the day-to-day operations of Katherine Public Library.

About the Role

Reporting to the Community Relations Coordinator, you will:

• Deliver exceptional customer service to library members and visitors.
• Assist customers with borrowing, returning and renewing library items.
• Process memberships, payments and daily financial transactions.
• Maintain the library collection by shelving books, processing new stock and assisting with stocktakes.
• Support customers using computers, Wi-Fi, printing, scanning and self-service technology.
• Assist in planning and delivering library programs, children's activities and school holiday events.
• Open and close the library.
• Maintain a clean, safe and welcoming library environment.
• Work collaboratively to promote library services and encourage community participation.

About You

We are looking for someone who has:

• A genuine passion for customer service.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Good computer and keyboard skills.
• The ability to work both independently and as part of a team.
• Good literacy and numeracy skills.
• A positive attitude and willingness to learn.
• The ability to work weekends as required.
• A current Working with Children Check (or the ability to obtain one).

Previous library, customer service, retail, tourism or administration experience will be highly regarded, along with a relevant Certificate qualification.

Why Join Katherine Town Council?

At Katherine Town Council, you'll become part of a team that values:

• A supportive and inclusive workplace.
• Opportunities for training and professional development.
• Meaningful work that makes a positive difference in the community.
• A diverse and welcoming regional lifestyle.
• The opportunity to contribute to one of the Northern Territory's most vibrant communities.

Our Vision is simple:

"Katherine is a place of opportunities. We celebrate diversity as we live, work, learn and grow together."

How to Apply

Applications should include:

• A cover letter addressing the selection criteria.
• A current resume.
• Contact details for at least two professional referees.

For further information or to obtain a copy of the Position Description, please contact People & Culture at Katherine Town Council.